Riveter Consulting Group is assisting a client, a young and dynamic family who visit their Aspen home intermittently throughout the year, to unearth a full-time hands-on boots-on-the-ground, Property Caretaker. This newly-created live-out position is responsible for providing hands-on facilities management, grounds and ancillary support systems for the private residence. Working in close collaboration with the out-of-state Director of Residences, the primary duties include ensuring the residence is fully operational to meet the needs of the Family and their Guests. The hands-on Property Manager is knowledgeable about everything mechanical and will be able to provide hands-on trouble-shooting before outside vendors are called in. Role will be accountable for supervising vendors, developing maintenance schedules/plans, repairs, and enhancements with a hospitality mindset. Additional duties include maintaining vehicles, recreational equipment, and other tasks assigned by the DOR and driving for the Family and Guests when they visit. This role requires diplomacy, tact, and discretion.

Core Responsibilities:

  • To perform this job successfully, an individual must be able to perform each responsibility satisfactorily.
  • Hospitality mind-set, responsible for leadership & excellent delivery of visit-ready estate, grounds, equipment and vehicles prior to Family and Guest arrivals.
  • Responsible for vendor compliance with all privacy and security protocols ensuring the Estate, systems and equipment are safe for use and occupancy Family, Guests and Staff.
  • Proactively perform visual inspections of structures and surroundings identifying degree of maintenance required for subsequent maintenance work.
  • Manage and coordinate all facility-related work on-site including vendor contract management/vendor agreements ensuring responsibilities, authorities, and accountability are clearly defined, understood and followed.
  • Summarize findings, make recommendations, develop forecasts and maintain facility related budgets with systematic reporting to the Director of Residences with an eye for operational and cost saving opportunities.
  • Compile information necessary to ensure all site-specific asset documentation and reports are completed accurately, on-time and in compliance of company SOPs and guidelines.
  • Attend meetings, assist with special projects or event support roles assigned by the Director of Residences.
  • Establish and maintain an interdependent working relationship with co-workers and vendors.
  • Develop specifications and continually evaluate service needs and performance in all areas of maintenance.
  • Constantly strive for improvements in work process and results to better meet Family’s expectations.
  • Collaborate extensively with internal subject matter experts to achieve desired outcomes based on Family preferences and requests. Follow defined business guidelines, practices and SOP’s.
  • Acquisition of supplies and materials when required.
  • Other administrative tasks in support of the residence and Director of Residences.

Supervisory Responsibilities:

  • May oversee daily work activities of contract staff and/or vendors but does not directly manage employees. This is a hands-on role

Budget Responsibilities:

  • Assist in the development of the budget for assigned property. May oversee spend for specific budget areas and will escalate any issues
  • Required to reconcile company-provided credit card transactions & reports following all defined company policies and procedures

Education and Experience

Education:

  • Associates degree, or equivalent combination of experience and education

Experience:

  • 3+ years of experience in a hospitality or service environment
  • 5+ years of facility/private residence management experience
  • Strong proficiency using MS Office (Outlook, Word, Excel)
  • Must have a valid Colorado State driver’s license with a responsible driving record
  • Requires knowledge and skills with smart home technology, landscaping, complex building systems and automobiles

Skills and Abilities:

  • Must be able to perform a variety of hands-on duties, often changing from one task to another with frequent distractions
  • Must be able to adjust priorities quickly as circumstances dictate
  • Ability to interact appropriately with colleagues for different purposes in different contexts
  • Ability to synthesize information from multiple sources
  • Ability to interpret and present clear, accurate, and concise written and verbal communications
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to demonstrate a positive, professional, and client-oriented attitude with Family, Guests, Coworkers and the public in all correspondence and communication
  • Ability to constantly strive for improvements in work processes and outcomes to better meet Family’s defined expectations
  • Ability to solve problems and/or escalate issues that require higher level approval and intervention
  • Ability to maintain confidentiality and privacy for a private employer

Physical Demands:

  • Medium work. Exerting up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
  • Frequently required to stand; walk; sit; talk; hear; use hands/manual dexterity, and fingers to handle or touch/sense, and reach and stretch with hands and arms
  • Specific vision abilities required by this job include a close vision of 20 inches or less, distance vision of 100 feet, night vision, color vision, peripheral vision, depth perception and the ability to adjust focus
  • May be required to climb or balance, crouch, squat, kneel, stoop or crawl

Travel Requirements:

  • Possible, but infrequent

Background Review/Interview:

  • Must be able to satisfy background check and related requirements including verifiable references, proof of Covid vaccinations and pre-employment drug test

Compensation

DOE

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