
01 Sep Introducing New Workplace Technology: How to Put Your Employees First
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As digital technology becomes cheaper and more accessible to small businesses, more and more companies are leveraging the power of tech to get ahead. You must embrace digital technology if you want to keep up! Done well, implementing technology can boost employee productivity, improve the efficiency of your business processes, and enhance your customer experience. But if you’re not careful, technology can alienate your employees and reduce their engagement. Check out the following tips from Riveter Consulting Group to learn how you can put your employees first as you implement new technology at your business.
Why Embrace Digital Transformation?
Why bother with technology if your current systems and processes are working well for your employees? Hi5 explains that technology will allow you to provide your customers with a faster, better quality, and more enjoyable experience. This will help you stand out from your competitors and grow your business. In the workplace, technology improves collaboration, accuracy, and results-driven decision-making while reducing misunderstandings and human error. All of these benefits can make your employees’ jobs easier. That is if you introduce technology with a careful and strategic plan.
Use Business Process Management to Identify Opportunities
Avoid introducing digital tools just for the sake of digital transformation. If you’re not targeting a specific goal or problem with your tech solutions, your employees are likely to resist the change to their workflows. This is where business process management (BPM) is useful. BPM involves mapping out repetitive business processes and identifying inefficiencies that could be improved through automation and/or outsourcing. Not only will BPM improve efficiencies, but it will also reduce the amount of time-consuming grunt work your employees need to do every day. As a result, they’ll be able to spend more time on projects that are meaningful to them and the growth of your company.
Highlight the Benefits to Your Employees
If you really want to get employee buy-in, you need to highlight all the ways your technology improvements will benefit them. Talk to your team and find out what they’re struggling with. Ask for feedback and listen to their ideas. Once you’ve found a new tech tool that’s designed to solve these problems, introduce it to your team with a focus on what’s in it for them. For example, project management software will help your employees do their jobs with fewer back-and-forth emails.
Offer Flexible Work Arrangements
There’s a good chance embracing a digital transformation will open up opportunities for remote work and flexible hours at your organization. Lean into this! McKinsey.com reports that 87% of people take flexible work opportunities when they’re presented. Giving your employees the freedom to work where and when they want will boost their sense of autonomy and demonstrate trust in your team. As a result, your employees will be more engaged, less likely to look for work elsewhere and care more about the success of your business.
Use Technology to Improve Your Company Culture
Technology can help build a culture in your business by building connections between people. For example, instant messaging platforms like Slack and video chat tools like Zoom facilitate two-way conversations that encourage authentic engagement between employees and teams. These tools can help your employees feel more connected to your business, especially in a remote or hybrid setting.
As your business works towards digital transformation, make sure your employees feel they come first. Ask for feedback, use BPM to uncover impactful improvement opportunities, focus on upgrades that directly benefit your team, and use your new technology to offer flexible work arrangements to your valued employees. When your employees know they are indispensable to your organization, they’ll accept digital transformation with open arms!
Are you looking for new staff members? Riveter Consulting Group is a staffing agency specializing in lifestyle and private home staffing as well as personal assistants and office managers. Contact us today so we can discuss your staffing needs! Call 855-444-2515
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