Riveter Consulting Group (RCG) is a boutique agency focused on delivering and executing all your lifestyle and private home staffing needs. With an executive team experienced in household management, relocation, staffing, and personalized services. Riveter Consulting Group handles all staffing types beyond the home and includes office personnel placements, including Personal, Executive, and Administrative Assistants, plus Office Managers.
Some of our client’s and candidates may know us as the Belle Maison Agency. After seven years of growth, Belle Maison had become the most discerning choice for bespoke domestic staffing services in the LA area and beyond. Our mission has always been to create ‘best fit’ work matches, whether you are a candidate seeking a new position with a family or a client hiring new employees for your household or office. We rebranded in 2019 with an expansion of services and a new name. RCG understands your sophisticated requirements and provides a single-source solution to help simplify your life. Under the comprehensive RCG umbrella, we integrate our existing staffing capacities with the relocation, organization, and estate management (for primary and secondary homes) services we have been providing high profile clientele since our founding. While based in Los Angeles, our services extend across the country and globe.
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An administrative assistant is a vital member of any team and is often extremely helpful for any company or individual to have on staff.
An administrative assistant is responsible for assisting with Collecting data, coordinating projects, and optimizing procedures to contribute to cost savings.
The Butler is customarily responsible for a single residence, supervising household staff, setting up the household, and ensuring all duties are fulfilled. Typical duties include ordering household supplies, setting and serving a formal table, caring for the silver, china, and crystal, and overseeing dinner parties and other events held in the home.
A Butler should have good knowledge of wines and may be required to use a computer.
A caretaker is a highly skilled professional whose primary goal is to maintain the pristine state of a property or establishment.
A caretaker on a residential estate may provide several benefits to the property and its tenants. They are in charge of managing a property’s day-to-day activities and ensuring it is running seamlessly.
A Companion offers emotional support to those in need, in addition to the tasks of those done by a caregiver.
A Companion may assist with ordinary tasks such as meat preparation, housekeeping tasks, and small errands, but with an additional focus on being emotional and social support.
Caregivers help with every aspect of daily living, from driving to appointments and companionship to housekeeping and personal assistance. They help you live safely and comfortably at home.
Caregivers may assist with meal preparation and clean-up, light housekeeping and home maintenance, shopping and errands, bathing, and/or standby assistance with bathing, dressing, and calendaring/daily reminders.
A Chauffeur will typically be responsible for driving family members and guests to social and professional appointments. He or she is also expected to care for the car, making sure it is always clean and operating properly.
A Chauffeur may also be required to work in the office of the employer, doing filing or faxing, and maybe even do errands. Often the hours vary, so flexibility is important.
A Chef prepares detailed basic and gourmet menus and food for most or all family and social events. A Chef may also prepare meals for the staff.
The household Chef is responsible for anything food or kitchen-related, including organization, clean up, shopping for all food-related supplies, and menu planning.
As the head of operations throughout the home, the Chief of Staff is essentially responsible for running your entire team of staff members. The Chief of Staff generally works behind the scenes to solve problems, mediate disputes, and deal with issues before they are brought to the principals. Often the Chief of Staff acts as a confidant and advisor to the principals, acting as a sounding board for ideas.
Typical duties include managing household staff, inclusive of structuring and recruitment.
The Director of Residences is responsible for the oversight of multiple properties. They control the budget and are in charge of major financial expenditures. The Director oversees estate managers at each residence to ensure the consistency of standards.
They serve as the point of control, and final decision-makers, and are often the gatekeeper between the principals and their properties.
Responsibilities for this position generally include HR oversight and development of policies and procedures, financial control, and property management, which may include oversight of residences, corporate offices, ranches, equestrian facilities, or actively-managed farmland, negotiating contracts and vendor management, construction, and project management.
Primarily a chief administrator, the Estate or Household Manager assumes a leadership role in managing the staff and services for one or more homes.
This may include interviewing and supervising all contractors, attending to the proper care of automobiles, wine cellar, managing accounts, and other functions.
Executive assistants work for a company officer, either from home or the office. They possess the authority to make crucial decisions and act as a gatekeeper to the principal.
The Executive Assistant manages correspondence, calendaring, and travel arrangements, in addition to preparing research and communication.
The Executive Assistant understands in varying degrees the requirements of the executive, with an ability to decide which scheduled events or meetings are most appropriate for the allocation of the executive’s time.
A Gardener may possibly have a degree in horticulture and cares for formal gardens, lawns, shrubs, flowers, and other gardens. The Gardener also supervises any outside vendors who come on the grounds and orders supplies and equipment for the estate.
A top-of-the-line Gardener has knowledge of insecticides, and chemical applications, and often have greenhouse experience as well. Housing is often included. This job can also be combined with a caretaker position.
A handyman is an expert in taking care of home maintenance, both small and large. Generally, for any task that requires construction or rudimentary electrical work, a handyman can take care of it.
A Family Assistant is responsible for the same tasks as a Personal Assistant, with the addition of child-related duties.
A Housekeeper is in charge of cleaning, doing the laundry, ironing, dusting, silver polishing, vacuuming, and running errands.
Housekeeper duties may also include some meal preparation and/or childcare duties. Housekeepers can live in or out.
A Houseman is usually responsible for the heavy housework, such as cleaning the hardwood and marble floors, vacuuming and polishing silver and brass, and general repairs.
He may be required to care for the front entry area of the house and the walkways. In a home where there is only a Houseman, he typically does what a Housekeeper would.
A Laundress washes, irons, steams clothing, table linens, and sheets, as well as organized closets and dressers.
She may also be required to care for the polishing of shoes.
Nannies are in charge of organizing and coordinating the children’s activities, preparing their meals, and keeping their rooms and play areas clean.
He or she may have several years of college or hold a degree, and ideally possess a CPR or a First Aid Certificate.
Helps the new mother with all aspects of care for a baby, from feeding to washing clothes and keeping the nursery clean. She is not responsible for any household duties outside of the nursery.
These tend to be temporary jobs, with Baby Nurses usually working 12 or 24-hour shifts for a duration of 2 weeks to 6 months.
Office managers are business professionals who are responsible for a diverse set of administrative tasks. Office managers’ duties can vary significantly based on the size and type of organization of employment.
Typical duties include organizing meetings and managing databases, booking transport and accommodation, organizing company events or conferences, ordering stationery and furniture, dealing with correspondence, complaints, and queries, preparing letters, presentations, and reports, and supervising and monitoring the work of administrative staff.
A Personal Assistant is responsible for keeping up with the social and professional demands of an employer. Duties may include keeping track of the family agenda, arranging for reservations of various events, travel bookings, event planning, some secretarial responsibilities, shopping, and running errands.
A Family Assistant is responsible for the same tasks as a Personal Assistant, with the addition of child-related duties.
A private tutor teaches students at home. They are responsible for providing students with individualized assistance to help them learn new concepts and developing and implementing a customized educational program.
Their wealth of knowledge [experience] can come from various backgrounds, such as the public and private school sectors and tutoring companies.
Executive Staffing
Childcare
Housekeepers and Laundresses
Personal Assistants and Estate Managers
Family Assistants and Housemen
Professional Caregivers and Companions
Private home staffing agencies offer services related to the recruitment, placement, and management of household staff. This includes recruiting, background checks, employee management, estate management, security, and concierge services. The specific services offered can vary depending on the needs of clients.
A good staffing agency should have expertise in the industries they serve, provide quality candidates, offer personalized service, maintain clear communication, and strive to build long-term partnerships with clients and candidates.
After the hiring process, a private home staffing agency can offer ongoing support for employee management, performance reviews, troubleshooting, replacement staffing, and concierge services to ensure a successful working relationship between the household staff and the client.
Pros of using a staffing agency include time-saving, access to a wider pool of candidates, flexibility, and reduced hiring risk. Cons include cost, limited control, potential cultural fit issues, and a lack of loyalty from temporary employees.
The three main functions of staffing are recruitment, selection, and retention. They work together to ensure that an organization has the right people in the right positions and that those employees are motivated and engaged to contribute to the organization's success.
Private home staffing agencies understand that their client’s privacy and confidentiality are of the utmost importance. They typically have policies and procedures in place to ensure that client information is kept confidential and only shared with authorized parties. Staffing agencies may also require their employees to sign confidentiality agreements and adhere to strict privacy protocols.
To communicate your specific needs and preferences to a private home staffing agency, you should have a detailed conversation with the agency about your requirements. This may involve discussing the job responsibilities, necessary qualifications and experience, work schedule, compensation, and any other factors that are important to you. The agency will then use this information to search for and screen potential candidates who meet your specific requirements.
Some of the benefits of hiring staff through a private home staffing agency include access to a pool of qualified candidates, specialized industry knowledge and expertise, flexible staffing options, and ongoing support for managing household staff.
The qualifications and experience of staff hired through a private home staffing agency can vary depending on the specific position and the agency’s screening and vetting process. However, many agencies have a thorough screening process in place that includes background checks, reference checks, and skills assessments to ensure that candidates have the necessary qualifications and experience for the position.
If you are not satisfied with the staff provided by a private home staffing agency, you should contact the agency immediately to discuss your concerns. Depending on the agency’s policies, they may offer a replacement guarantee or other measures to address any issues.
Some private home staffing agencies may offer assistance with legal and tax-related matters related to staff hiring, such as providing guidance on employment laws, tax withholdings, and payroll processing. However, it is important to check with the agency to determine the extent of their services in this area. It is also recommended to consult with a qualified attorney or accountant for specific legal and tax-related matters.