WHO WE ARE
Riveter Consulting Group (RCG) is a boutique agency focused on delivering and executing all your lifestyle and private home staffing needs. With an executive team experienced in household management, relocation, staffing, and personalized services. Riveter Consulting Group handles all staffing types beyond the home and includes office personnel placements, including Personal, Executive, and Administrative Assistants, plus Office Managers.
Some of our client’s and candidates may know us as the Belle Maison Agency. After seven years of growth, Belle Maison had become the most discerning choice for bespoke domestic staffing services in the LA area and beyond. Our mission has always been to create ‘best fit’ work matches, whether you are a candidate seeking a new position with a family or a client hiring new employees for your household or office. We rebranded in 2019 with an expansion of services and a new name. RCG understands your sophisticated requirements and provides a single-source solution to help simplify your life. Under the comprehensive RCG umbrella, we integrate our existing staffing capacities with the relocation, organization, and estate management (for primary and secondary homes) services we have been providing high profile clientele since our founding. While based in Los Angeles, our services extend across the country and globe.
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what we do
BUTLER
The Butler is customarily responsible for a single residence, supervising household staff, setting up the household and ensuring all duties are fulfilled. Typical duties include ordering household supplies, setting and serving a formal table, caring for the silver, china and crystal, and overseeing dinner parties and other events held in the home.
A Butler should have good knowledge of wines, and may be required to use a computer.
CAREGIVER/COMPANION
Caregivers help with every aspect of daily living, from driving to appointments and companionship, to housekeeping and personal assistance.They help you live safely and comfortably at home.
Caregivers may assist with meal preparation and clean-up, light housekeeping and home maintenance, shopping and errands, bathing and/or stand-by assistance with bathing, dressing, and calendaring/daily reminders.
CHAUFFEUR/DRIVER
A Chauffeur will typically be responsible for driving family members and guests to social and professional appointments. He or she is also expected to care for the car, making sure it is always clean and operating properly.
A Chauffeur may also be required to work in the office of the employer, doing filing or faxing, and maybe even do errands. Often the hours vary, so flexibility is important.
Chef / Cook
A Chef prepares detailed basic and gourmet menus and food for most or all family and social events. A Chef may also prepare meals for the staff. The household Chef is responsible for anything food or kitchen-related, including organization, clean up, shopping for all food-related supplies and menu planning.
Couple / Estate Couple / Domestic Couple
A full charge household team. Typically a married couple, usually one person is responsible for the inside of the home: cleaning, cooking, shopping, menu planning, laundry, serving and overseeing the daily activities of the house. The other person is responsible for the outside grounds, gardening, light maintenance, repair and maintenance of machinery and automobile care. In more formal situations, Couples may only oversee the inside of the house. Housing is usually provided.
Chief of Staff
As the head of operations throughout the home, the chief of staff is essentially responsible for running your entire team of staff members. The chief of staff generally works behind the scenes to solve problems, mediate disputes, and deal with issues before they are brought to the principals. Often chiefs of staff act as a confidant and advisor to the principals, acting as a sounding board for ideas.
Typical duties include managing household staff, inclusive of structuring, recruitment, interviewing, mentoring, performance reviews and terminations. Researching and managing entrepreneurial ventures, property portfolios, and large events. Acting as gatekeeper and confidante to principal and family.
Director of Estates/Residences
The Director of Residences is responsible for the oversight of multiple properties. They control the budget and are in charge of major financial expenditures. The Director oversees estate managers at each residence to ensure the consistency of standards.
They serve as the point of control, final decision maker, and are often the gatekeeper between the principals and their properties.
Responsibilities for this position generally include HR oversight and development of policies and procedures, financial control, property management, which may include oversight of residences, corporate offices, ranches, equestrian facilities, or actively-managed farmland, negotiating contracts and vendor management, construction and project management.
ESTATE / HOUSEHOLD MANAGER
Primarily a chief administrator, the Estate or Household Manager assumes a leadership role for managing the staff and services for one or more homes.
This may include interviewing and supervising all contractors, attending to the proper care of automobiles, wine cellar, managing accounts, and other functions.
EXECUTIVE ASSISTANT
Executive assistants work for a company officer, either from home or office. They possess the authority to make crucial decisions, and act as a gatekeeper to the principal.
The Executive Assistant manages correspondence, calendaring and travel arrangements, in addition to preparing research and communication.
The Executive Assistant understands in varying degrees the requirements of the executive, with an ability to decide which scheduled events or meetings are most appropriate for allocation of the executive’s time.
GARDENER / LANDSCAPER
A Gardener may possibly have a degree in horticulture, and cares for formal gardens, lawns, shrubs, flowers and other gardens. The Gardener also supervises any outside vendors who come on the grounds, and orders supplies and equipment for the estate.
A top of the line Gardener has knowledge of insecticides, chemical application, and often has greenhouse experience as well. Housing is often included. This job can also be combined with a caretaker position.
HOUSEKEEPER / MAID
A Housekeeper is in charge of cleaning, doing the laundry, ironing, dusting, silver polishing, vacuuming and running errands.
Housekeeper duties may also include some meal preparation and/or childcare duties. Housekeepers can live-in or out.
HOUSEMAN
A Houseman is usually responsible for the heavy housework, such as cleaning the hardwood and marble floors, vacuuming and polishing silver and brass, and the general repairs.
He may be required to care for the front entry area of the house and the walkways. In a home where there is only a Houseman, he typically does what a Housekeeper would.
LAUNDRESS
A Laundress washes, irons and steams clothing, table linens and sheets, as well as organizes the closets and dressers.
She may also be required to care for the polishing of shoes.
NANNY
Nannies are in charge of organizing and coordinating the children’s activities, preparing their meals and keeping their rooms and play areas clean.
He or she may have several years of college or hold a degree, and ideally possess a CPR or a First Aid Certificate.
NCS/BABY NURSE/DOULA
Helps the new mother with all aspects of care for a baby, from feeding to washing clothes and keeping the nursery clean. She is not responsible for any household duties outside of the nursery.
These tend to be temporary jobs, with Baby Nurses usually working 12 or 24-hour shifts for a duration of 2 weeks to 6 months.
Office Manager
Office managers are business professionals who are responsible for a diverse set of administrative tasks. Office manager’s duties can vary significantly based on the size and type of organization of employment.
Typical duties include organising meetings and managing databases, booking transport and accommodation, organising company events or conferences, ordering stationery and furniture, dealing with correspondence, complaints and queries, preparing letters, presentations and reports, supervising and monitoring the work of administrative staff.
PERSONAL ASSISTANT/FAMILY ASSISTANT
A Personal Assistant is responsible for keeping up with the social and professional demands of an employer. Duties may include keeping track of the family agenda, arranging for reservations of various events, travel bookings, event planning, some secretarial responsibilities, shopping and running errands.
A Family Assistant is responsible for the same tasks as a Personal Assistant, with the addition of child-related duties.
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Executive Staffing
Childcare
Housekeepers and Laundresses
Personal Assistants and Estate Managers
Family Assistants and Housemen
Professional Caregivers and Companions
our team
Gold MacIvor
ceo
Jeslie Martinez
Head of Domestic Staffing Division
Carolyn S. Hori, LEED AP, CPM
Director of Property Management
Athina Mitakis
Executive Recruiter
what they say
Arielle Goldrath-Kevin Mckidd
Worth EVERY penny! I can’t begin to explain the quality of help and people that Gold has brought into our lives. Seeing us through moving house 4x, welcoming in 2 new children, marriage and essentially… just life planning- Gold has provided an unbelievable level of service and help for my family and I. I truly don’t know what I would do without the help she has found us, not to mention the amount of time and sanity she’s saved us on so many levels. So very deeply grateful. Read more “Arielle Goldrath-Kevin Mckidd”
Jared Goff
A couple of years ago a friend suggested to me that it was time to get a personal assistant and recommended I reach out to Gold! Gold was a pleasure to work with and understood… my needs and found the perfect assistant for me. Erica has made my home and busy schedule run smoothly. She’s always a few steps ahead making it easy for me to focus on my job! I would urge anyone looking for a personal assistant/house manager to reach out to Gold! Read more “Jared Goff”
Jennifer Prosperino
As a personal financial business manager, situations arise constantly where I need to put together a team of professionals (usually immediately) to work with me to solve the issue at hand. I never hesitate to… contact Gold. Not only will she and her team go above and beyond what is needed to get the task completed professionally, timely and accurately but she makes my life easy by being actively involved every step of the way. Communication is never a factor. Gold and her team will keep you up to date on everything going on, texts, pictures, emails, you will know how things are being handled every step of the way. When Gold and her team are working with me on a project, there are no worries on my end. My client will be 100% satisfied with the job completed which is ultimately what I am looking for. Read more “Jennifer Prosperino”
Joshua Roberts
“Five stars truly is not enough for this absolute STELLAR team. I moved to Los Angeles in January (I know… just in time for the apocalypse) and had a few leads on open positions in… the area, but nothing set in stone.
Gold and Jeslie were great about sending me positions they had available and gauging my interest, but they were also VERY up front regarding their thoughts on whether they felt something was the right fit. They weren’t interested in simply placing me with an employer, but rather that whoever I was placed with would be the best fit. Once the pandemic took over, as I’m sure everyone experienced, the job market all but dissipated into thin air. But Gold and Jeslie still worked tirelessly to find me my dream job and they delivered better than I could have EVER anticipated.
I am currently the personal assistant and estate manager to one of the most inspiring, gracious, and good-hearted women I have ever had the pleasure of working with. Riveter Consulting Group didn’t just find me a job, they found me my dream job. They were sure to place me with someone that was the right fit on both a professional and personal level, not just someone from whom I would collect a paycheck. Thank you, thank you, thank you again, Gold and Jeslie! I wouldn’t be where I am without you.” – Joshua Roberts | Personal Assistant and Estate Manager
#RCGFamily #Lifestyle #Staffing #PrivateService #Relocation #Organization #organizedlife #luxury #luxurylifestyle #staffing #organization #lifestylemanagement #lalife #recruiting. Read more “Joshua Roberts”
Richard Williams
Gold is amazing. Her attention to detail and out of the box thinking is next level. She’s reliable and she’s always a phone call away when you need her. When I started my business, I… was a nervous wreck, but Gold’s calming demeanor and decision making skills put me at ease and helped me overcome my fear of starting a new business. I’m thankful to have Gold in my corner and hold her in the highest regards. Read more “Richard Williams”
Meg Mangano
I am a Sports Dietitian and Functional Nutritionist that supports and serves professional athletes from the NBA and all major sports; actors, entertainers and high level executives. The personalized plans I develop for my clients… to support their everyday health, performance and recovery needs to stay at its best. Each and every day requires that I form the right team of professionals to make sure every detail is covered. Gold and the Riveter Consulting Group are the only agency I rely on and trust to provide referrals for the best chefs in the business. Whether we have ample time or it’s a last minute request, Riveter gets it done successfully and with ease. Thank you, RCG! Read more “Meg Mangano”
Jennifer M
Gold from Belle Maison Agency helped me find an Executive Business Assistant. I had very specific qualifications and needs for this person which are not the norm. Gold worked through hundreds of resumes and found… 3 great candidates that fit our needs. I cannot thank Gold enough for finding the one best fit for our firm. It has changed my life and I am very thankful. Gold really listened and understood what I needed & helped me find the perfect fit. She is very professional, does not waste any time, determined and will work hard until she gets the job done. She is excellent at what she does and I would highly recommend Belle Maison Agency. Read more “Jennifer M”
Jazzmyne B
Gold is my GIRL! During the hectic process of moving my boss into his new home, I was able to rely on Riveter Consulting Group to help me staff the home. But their service goes… beyond that, I have been able to count on them for everything from puppy trainers to home decorators for events! It puts me at ease to know I can always rely on Riveter Consulting Group for any of my bosses needs. Read more “Jazzmyne B”
Jose Calderon
Gold and RCG have been great since Day One! Now, three moves later, we are even happier with the partnership. Their professionalism is unmatched. They have managed three moves for me each time I signed… with a new NBA team. handling everything from working with real estate agents, movers, organizers, property managers and my business manager so I could just focus on playing (I didn’t even need to be present for any of the moves as RCG was there). I feel really confident with them so I can just do my job without any worries” Read more “Jose Calderon”
Charrissa Thompson
I had moved 3 times in 6 months and my life was a hot mess. A friend suggested I call Riveter Consulting Group and simply put .. it was life changing. I always wanted colored… coordinated clothing and ease when I was getting ready instead of getting frustrated when I walked in my closet.. now I have that thanks to Gold and her team , especially my little angel Sabrina. My home and closet looks like something out of a magazine and I used to think who are the people who have time to do that .. I now know, it’s never going to be me but luckily I don’t have to do it, Riveter Consulting Group will set you up with someone who will!!!! Read more “Charrissa Thompson”
Jeff Collins
I’ve hired more than one assistant through Gold at Riveter Consulting Group, one who has been with me for 7 years has been promoted to the position of Executive Manager. When I started my search,… I was very particular about the kind of person I needed because they would be working with me both in my home and at my office. The fit has been a dream come true. I would highly recommend Gold for helping you find the right fit! Read more “Jeff Collins”
Kobina Commeh
Unparalleled customer service should be the staple and mission of every reputable company. Gold is an exemplary representation of excellence in this field. We used her service to find a nanny for our toddlers. In… retrospect, we picked the wrong nanny for our needs and did not have a good experience; to the detriment of our kids. This was no fault of Gold’s. Her calming reassurance has been great through this frustrating process. We needed a break from the search and she was amenable to this. At no additional cost, she provided access to a babysitter as well. She also offered her services for next year when we need a summer nanny. Wow! She mentioned, on first contact, that she would not “go away” until the we found the perfect candidate. That’s just out of this world patience and dedication a year after the initial contract. Amazing. Gold is very understanding, personable and easily accessible. We highly recommend the Belle Maison Agency and the Riveter Consulting Group. Gold sets the standard for running an excellent company with outstanding values. Read more “Kobina Commeh”
Stacey Wodin
Gold is a wealth of knowledge in all aspects of business, and anyone would be lucky to have her as a mentor. She’s where she is today because of hard work and dedication, and the… fact that she’s willing to help new business by giving them tips and tricks to help them get ahead faster is and amazing thing. She truly is an invaluable asset to anyone who knows her. Read more “Stacey Wodin”
Maya Hazen Manshel
Time and time again Gold and Carolyn have helped my clients seamlessly transition into LA life unlike any other agency. My high net worth clients, who range from the fabulous to celebrities to royalty, have… always been very pleased with the level of service and confidentiality provided by RCG’s employees. As a property management company, they do a phenomenal job and have great vendors in place to service the most demanding clientele. As a staffing agency, they have provided wonderful employees, skillfully matching different personalities for maximum compatibility. Their excellent foresight keeps them a few steps ahead and I’m always impressed with their efficiency. I can count on Gold and Carolyn to handle any situation from throwing a huge party at a moment’s notice to coordinating and overseeing construction. A dynamic duo who can take on anything!! Read more “Maya Hazen Manshel”
Sophia
I recently moved my daughter to LA from out of the area and was in need of a house cleaning person to start as soon as possible. I reached out to my daughter’s business manager… and she got right back to me with Gold’s contact information letting me know that Gold could help me with any of our staffing needs. Gold responded to my request so quickly and immediately sent me multiple vetted options. The process was quick and smooth and within a very short period of time we had a wonderful and reliable house keeper that we are so happy with. It is such a relief to know that my daughter and her home are in such good hands. Before we knew it, it was time for my daughter to move into a new property and again I reached out to Gold to help me coordinate a full service moving company. Gold quickly had me connected to an amazing company that handled everything for us. I can’t say enough how happy we are with how smoothly and professionally the move went. The moving staff were wonderful, kind and so careful with all her belongings. I’m so grateful to Gold for all that she has done to make these seemingly insurmountable tasks so seamless and easy! I won’t hesitate to reach out to her again and again. Read more “Sophia”
Jay Glazer
I was referred to Riveter Consulting Group to hire my executive director for my charity, (MVP) Merging Vets Players and it’s honestly the greatest hire I’ve ever made in my life. He has taken my… charity from being in one city to now launching it coast to coast and has has been an absolute Marvel. Without Riveter I never would’ve never met Jacob Toups. They did an incredible job finding the perfect candidate to help us save lives. Read more “Jay Glazer”